• Low battery
  • Change your batteries.
    
• The AC power cord is not working
  
  • Check that the AC power cord is connected to your AVi.
    
• The AC outlet is not working
  
  • Test the outlet by plugging in another appliance.
    
• Your AC power cord is not working
  
  • Connect to another power outlet.
  • Your AC adapter's center tip must be set to positive and its plug must fit the AVi's DC12V jack. The supplied AC adapter meets these specifications.

• Poor reception
  • Adjust the antenna If you are inside, move the antenna near to a window.
  • Use an external antenna.
  • Move your AVi away from other appliances that might be causing interference.
  • If you are in a moving vehicle, you may be moving in and out of good reception areas.

• Volume is set too low
  • Check the speaker settings and turn up the volume.
• Mute is on
  • Press MUTE on the remote control to toggle it off.

• The AVi is not receiving the signal from the remote
  • Remove any obsticles between the remote and the AVi.
  • Move closer to the AVi when using the remote control.
  • Point the remote directlly at the infra red sensor on the AVi.
• No battery power
• Replace the battery in the remote control.

The product is covered by a 1-year limited warranty from the date of purchase from CHINON. The warranty covers only defects in workmanship and materials. It does not apply to products which have been damaged due to unreasonable use or by intention nor does it cover dissatisfaction with the product. This warranty does not cover those products purchased from other individuals & resellers and is not transferable.

CHINON’s warranty policy only covers products purchased directly from CHINON. If you purchased the product from our website you will have been given a purchase number with your confirmation email. Please quote this number, along with your name and email address, in your dealings with us.

If you purchased the product from an authorized reseller, please contact them for their warranty information.

(a) CHINON’s return policy covers only defective products. All sales are final. Monetary refunds will not be issued for any reason.
(b) CHINON will only accept returns of defective product within 1 year of purchase, as stated in the warranty above.
(c) Defective products will be exhanged for new products within 60 days of purchase or will be repaired if after 60 days of purchase. There will be no monetary reembursement whatsoever.
(d) Please report to support@chinonusa.com or 847-540-2386 in order to ascertain the problem/defect.
(e) Customer will pay for one-way shipping to CHINON. There is no need to use any express or overnight service. CHINON will pay the shipping costs for the exchange product.
(f) Returns should be sent to: 1111 ROSE ROAD, LAKE ZURICH, ILLINOIS 60047.

CHINON shall only be liable for:

(a) the replacement of a defective product with a new product.

CHINON shall NOT be liable for:

(a) injury to persons, or damage to property or consequential losses arising from the use of the product.
(b) a product that has been tampered with, altered, or been serviced by an unauthorized agent.
(c) damage due to the use of accessories that were not included with the product.