The product is covered by a 1-year limited warranty from the date of purchase from CHINON. The warranty covers only defects in workmanship and materials. It does not apply to products which have been damaged due to unreasonable use or by intention nor does it cover dissatisfaction with the product. This warranty does not cover those products purchased from other individuals & resellers and is not transferable.
CHINON’s warranty policy only covers products purchased directly from CHINON. If you purchased the product from our website you will have been given a purchase number with your confirmation email. Please quote this number, along with your name and email address, in your dealings with us.
If you purchased the product from an authorized reseller, please contact them for their warranty information.
(a) CHINON’s return policy covers only defective products. All sales are final. Monetary refunds will not be issued for any reason.
(b) CHINON will only accept returns of defective product within 1 year of purchase, as stated in the warranty above.
(c) Defective products will be exhanged for new products within 60 days of purchase or will be repaired if after 60 days of purchase. There will be no monetary reembursement whatsoever.
(d) Please report to firstname.lastname@example.org or 847-540-2386 in order to ascertain the problem/defect.
(e) Customer will pay for one-way shipping to CHINON. There is no need to use any express or overnight service. CHINON will pay the shipping costs for the exchange product.
(f) Returns should be sent to: 1111 ROSE ROAD, LAKE ZURICH, ILLINOIS 60047.
CHINON shall only be liable for:
(a) the replacement of a defective product with a new product.
CHINON shall NOT be liable for:
(a) injury to persons, or damage to property or consequential losses arising from the use of the product.
(b) a product that has been tampered with, altered, or been serviced by an unauthorized agent.
(c) damage due to the use of accessories that were not included with the product.